Nearly a third (30 percent) of all transactions declined due to suspected fraud are believed to be legitimate. These transactions or “false positives” occur when a merchant’s fraud controls are overly sensitive and block legitimate shopping activity.
This eBook explores the negative impact of false positives on merchant revenue and customer loyalty. Highlights from the eBook include:
The hidden impact of false positives resulting in lost revenue
How false positives complicate fraud
The effects of false positives on customer experience and loyalty
Are you controlling fraud and customer friction? Download the eBook to learn more.
About Vesta Corporation
Vesta Corporation is the only global provider of integrated fraud and payment solutions for enterprise partners in the e-commerce, telecom, media and financial industries. The company’s guaranteed CNP payment solutions and innovative, patented fraud technology are proven to increase conversion and acceptance while eliminating fraudulent transactions and merchant liability. Vesta holds multiple patents and has been recognized as a leading innovator in payment technologies. Founded in 1995 and headquartered in Portland, OR, Vesta’s operations span the Americas, Europe and Asia. For more information, visit trustvesta.com.